ULTRALOQ Smart Lock U-Bolt Pro, 7-in-1 Fingerprint Keyless Entry Door Lock with App Control, Anti-peep Keypad, Auto Lock, Smart Deadbolt Front Door, IP65 Waterproof, Easy Installation, 1 Year Battery

Superb Customer Service
Let me take a moment to give a real review for anyone on the fence about buying this product or similar. After a prior smart lock (not this one) left me locked out my home in the freezing cold having to decide whether it would be cheaper to pay the locksmith quote of $200 or just break the door or one of my windows—I looked around in depth for my next lock, vowing never to be locked out again. This ULTRALOQ U-Bolt Pro lock is where all of the extensive research and reading of reviews led me. I ordered it primarily for a couple of features that were upgrades to my previous lock–first and foremost the USB where you can charge the lock from outside in the event the battery ever runs out while you’re outside of the home. Secondly, I really wanted the auto unlock feature through the app/phone as you approach the door. It was easily to install, and for those who’ve installed locks before, it’s the standard quick installation–nothing complicated or unique. While everything worked well and was easy to set up, I initially had an issue with the auto unlock feature not working as anticipated. (which again, was one of the main reasons I purchased this lock). Let me tell you, this company’s customer service is through the roof top tier excellent. Unhappy about my feature not working–I vented and made a post in the community forum on their website, not even asking for anything, just venting. Well, they quickly responded and were suddenly emailing me really wanting to help resolve the issue for me. Ultimately, they sent me a replacement part, which did require uninstalling the previous part to install the new part—but I could appreciate that they were being proactive and checking in on me every step of the way. (and again, the installation was so easy in the first place that it wasn’t too involved to replace.) Well let me just say, that did the trick and I am now consistently enjoying arriving to the home where the door has already unlocked for my approach. Great product, with a great team behind it. Initially I was going to give 4 stars for having the snafoo and needing to replace the part, but I think superior customer service to resolve an issue for a customer should be worth all 5 stars as well! (Bizzare things happen with all products sometimes, it’s how a manufacturer responds that is remembered most)

Simple biometric BOLT fingerprint lock that WORKS NICELY.
Simple biometric BOLT fingerprint lock that works great..The lock has a sturdy weight and metal / zinc casing. The app was easy to set up and offers many features. the price is inline with others. Understand, the lock is NOT bomb proof nor hack-proof; however, I does offer some additional protection, which is important.I use it on my exterior bathroom door, which opens to the pool / patio and subsequently the outdoors.It essentially becomes an secret ingress / egress to and from the house. leave home with your cell phone and fingerprints and you are a ninja of the streets. no worries of being locked out.Any DIY person that knows a flathead or slotted screw driver from a Philips will have the lock installed in 10-15 minutes.I truly get a kick out of using and hearing the lock secure itself.Good luck.

Entrega muito rápida! Recomendo

After doing a fair bit of research, i decided to go with ULTRALOQ for my smart lock.Installation was easy, but i faced some issues with my lock after installing. I emailed support and they were very helpful. They offered to send me a new unit, which helped to solve my problem!Highly recommended and it is value for money.

Tengo ya dos años con la cerradura, me ha funcionado muy bien, el modo de autoabrir me funciona muy bien y es muy cómodo (hasta el momento es el único producto que he encontrado con esta característica), solo hay que asegurarse de permitir la aplicación para que se ejecute en el fondo en el teléfono, una vez hecho, funciona sin problemas.La opción de usar la huella para abrir permite configurar el modo de auto-cerrar activado, así siempre que salimos estamos seguros que se ha cerrado, y es muy fácil volver a abrir si no traemos el teléfono.El registro de entradas y salidas me permite saber a que horas regresan mis hijos cuando salen…El único problema lo tuve hace unos días, donde el motor dejo de funcionar, contacte al soporte técnico, y pese a que el producto estaba fuera de garantía, me ofrecieron cambiarlo, lo cual es extraordinario, afortunadamente el sistema volvió a funcionar bien después de dejarlo un dia sin bateria, asi que no fue necesario hacer el cambio, pero me dejaron muy tranquilo en caso de que surja otro problema.Me gusta el producto, me permite entrar fácilmente cuando llego, nada de llaves ni necesidad de batallar con las cosas que cargo, la puerta se abre sola.———————–I have 2 years with this lock, it has worked without problem, the auto unlock mode has worked fine, and is really handy (so far this is the only product I have found with this feature), it is just matter to be sure that the mobile phone is set to allow the application to work in the background, once that is done, it works flawlessThe fingerprint option let me to configure the auto lock mode so we are confident the house is locked and it is very simple to unlock it if we do not carry the mobile.The log has given me the possibility to know when my kids come home, when they go out…A few days ago I had a problem, the lock motor stop working, the technical support was really quick and responsive, and even if the product was out of the guarantee period they offered to replace it, that is extraordinary. Fortunately, the system was working again after I let it 24 hours without battery, so the exchange was not needed, but my experience with the technical support returned me back the confidence on the product for any future failure.So far, I love it, very handy, now I can enter when I return home without any effort, I do not need to worry if I have my hands loaded, there is no need to use a key or dial a code, the door unlocks itself!