Fellow Stagg EKG Pro Electric Gooseneck Kettle – Pour-Over Coffee and Tea, Quick Heating, Precise Temperature Control, Scheduling, Built-in Brew Timer, Stone Blue with Walnut Wood Handle, 0.9 Liter

Go directly to the source for this one
The Stagg EKG Kettle: a story in three parts.1. I ordered the kettle from Amazon. It was ludicrously spendy for me, but so beautiful. Nothing else on the market comes close. And given the repeated heat waves in the Northeast this summer, I wanted a kettle that could heat my water for coffee without adding heat to the house. When it finally arrived, I unpacked it, ooohed and aahhed at the beauty, added water, plugged it in and…. nothing. No LCD, no heating, simply.. nothing. Sighing heavily, I assumed it was an anomaly and sent it back. I ordered a replacement version that same day.2. Take two: a few days later, the second Stagg kettle arrives from Amazon. Unpack, plug it in…. aaaaand nothing. Double check the plug, move it to different outlets, reset said outlets – finally, for reasons unbeknownst to me, the LCD lights up with “Fellows.” But nothing further. (I’ve now hit the “on” button about a zillion times). So, in frustration I tweet, Facebook IM and send a message the Fellows Support folks on their website.The Fellows customer service rep got back to me within the hour, ***from his vacation*** to help me out. Said that definitely shouldn’t be happening and said, “Please let me send you one directly from our warehouse.” Asked for the Amazon order numbers, as he thought perhaps there is something in Amazon’s handling that is affecting performance of the kettle.In the meantime, I’ve gotten Kettle #2 to actually heat water to the boiling point once (on the 100th try or so), so I message the CSR back and say “Maybe it’s working?” Next attempt? The LCD said “no water” and refused to do anything. Back it goes. I returned to the CSR and requested a kettle direct from Fellows: I was happy to pay for a replacement kettle, but he insisted on sending it free of charge to compensate for my hassle.3. EUREKA! The third-time’s-a-charm kettle arrived about 3 weeks ago. It has worked like a charm ever since the first minute. Heats like a dream, quickly, efficiently. Holds the temperature accurately to about 1 degree. Pours easily, smoothly and effortlessly. My husband (who initially scoffed at the price) is increasingly enamored of this kettle, and says frequently (sheepishly) how much he loves it. It is everything all of the 5-star reviews say and more.So, finally although I’ve had very good luck with Amazon over the years, my advice to you on this one is: go directly to the source. You won’t regret it. And a very huge shoutout to Fellows support for A++ customer service!

it’s worth it
great kettle. my only regret is that it took me so long to decide to buy! I think the price point made me hesitate but so happy with this purchase. The small footprint, the settings, the pour of the well designed spout, the speed with which it gets to temp – oh, and easy on the eyes.

5 years and still going strong
I purchased this in 2019 to start making pour overs at home and I have never been disappointed with its performance.The goods:It looks amazingHeats water up fastPour spout(contentious but it’s good for proper pour overs)Ergonomic, and feels good to use, feels premium..maybe besides the lidTemperature control is precise and the dial is satisfying to useEasy to cleanThe badThe lid, while not overtly bad could be better for how much you have to interface with it, and is prone to rust.If this thing breaks, you likely won’t hear much back from fellow about getting replacement parts. Repairability is bad here. Mine has been fine but have had to open the base to jiggle a wire once or twice when it refused to heat.Besides the lid and the fact that this likely won’t last as long as some other brands, particularly the bonavita, this is an ideal kettle. I have seen some complaints from people on a few things. Some valid some not:The top leaks. The intended use of the kettle is not for large amounts of water to be heated and transferred fast. There’s a mechanism in the kettle to slow the rate. If you tip the kettle to try and force it to pour faster you will make a mess. This is almost a feature of the kettle function more-so than an oversight.It doesn’t hold enough water. This is true enough if you plan on making coffee for a group or for two people that like large cups of coffee. If your primary purpose for the kettle is for multiple people the bonavita or a different larger kettle is probably more worth it or maybe look for a non gooseneck kettle.Pours too slow. This gooseneck kettle has a restrictive valve and by design is meant for very slow pours. If you’re looking to get this for hot water for your tea bags id look else where. This is a pour over centered kettle.What I believe to be the best use case for this kettle is pour over coffee which requires a slow pour rate. Somewhere around 4-8g a second, quite slow, which means the coffee I make tends to take 4 minutes to make. I have used it for gongfu style tea as well as just general hot water use but you’ll end up being disappointed with its flow rate for anything other than slow, controlled, bursts of coffee.

I have been a huge fan of Fellow products and their excellent customer service that I will always look at their products first. This one didn’t disappoint either. It is fast and above all extremely quiet! The temperature adjustment know and the “keep warm” function work great! I love it!

Muito bom!