Thamtu Robot Vacuum and Mop Combo, Slim 2-in-1 Vacuum Robotic with Strong Suction, Auto-Charging, Scheduling, Smart Robot Vacuum Cleaner Ideal for Pet Hair, Hard Floors & Low-Pile Carpets

Not what I’d hoped
Updat: I decided to try to connect again because it was driving me nuts. After 30 minutes on the phone with tech support from my mesh provider, basically, if you have a network with half decent security, forget it. See attached image. Literally can’t even have a special character in your password if you want this thing to work to its full potential.First: the internet connectivity. We can’t connect ours. Period. We have a mesh network because the house is a fortress and basically a giant faraday cage. Without the network, you won’t have a signal 5 feet from the router. Well, this requires a 2.4GHz connection… Our network allows devices to connect seamless to both and I don’t have the ability to specify that one device connects only to the 2.4 band. There might be a way to reconfigure my network, but I’m not willing to research and do that right now.Second: suction. I have 2 poodles who don’t really shed, but every now and then, especially right now with change of seasons, we get a little fluff on the floor here and there. I have kids. The house is 100% hard floor. The goal was to have this run nightly and then I wouldn’t have to vacuum the entire downstairs daily… Well, unless you live in a magazine home, this won’t do that. For one, you can’t have a single cord loop on the floor. It will get caught and then hung up there. For two, it struggles around my dining room table. The edge clean is thorough, but touchy and definitely takes a long time because of how it moves around “obstacles” and/or walls. I have also noticed that in edge cleaning mode, it tends to just flick a lot of stuff into the other areas of the floor. While it definitely picks up SOME, it doesn’t pick up enough to do what I’d hoped – make it so I don’t have to vacuum daily. Now, if you don’t have kids, pets, or allergies that require you to keep dust and dirt under tight control, it might still be enough for you. For us, it’s like letting the 3 year old vacuum and then still having to follow up behind him.Third: It takes a long time to find the base, especially when it leaves the room the base is in. This means I have found it dead in another room twice out of the five times I’ve just let it run 100% on it’s own.Fourth: No-Go zones. It comes with magnetic strips you can use to block off areas you don’t want it to go. Well, the only real area I want it to stay out of is under the couch. It fits under there, and I would STRONGLY prefer to let it run under there and minimize the dust, but it just gets stranded in the cords we run under there. Those cords ARE bundled and tucked against the wall, but it still picks them up and then is stranded like an upside down turtle. I have no idea how to put the magnetic strips on my couch in a way that would work AND wouldn’t potentially ruin my fabric or require each cover to have their own set of strips.Overall, this is way pricey for the little it manages to do without constant supervision. It might have been easier with the app, but for now, I am NOT reconfiguring my network and every device for the robot vac. If the seller has a shortcut for that, it’s not in the included books, so I’m all ears.

When you have a problem, tech will help.
I had a problem with my first one, but tech was able to help me out. After a lot of figuring out, they couldn’t fix the problem, but gave me a replacement. So it worked out in the end.As for the vacuum, I really love it. Great product.

Quieter than our stick vacuum
This review is for the “Thamtu Robot Vacuum G10 Max”I feel that there are good and bad things about this vacuum.It is, as one reviewer called a different vacuum, a “bounce bot”. It does not have Lidar navigation to guide it. It goes until it runs into something, then bounces off in a random different direction.My biggest problem with this is that when it encounters a wall, it does not run along the wall and get the debris there, but it bounces off at an angle. It is hard to tell if it even gets the whole floor, because it moves at odd angles and goes over the same spot over and over, and it looks like it misses spots as well.It also keeps getting stuck under our dressers, so I am trying to figure out what to do about that. It has magnetic strips to block off areas that you do not want the vacuum to go, but you cannot use it on carpet, which is what we have in the bedroom, so I have to hang out in the bedroom while it spends 20 minutes vacuuming the room so that I can pull it out when it gets stuck.As for the vacuum part: it does pick up a lot of debris (just not evenly). But it does suck up more than I expected for this type of vacuum. It does not, however get down as deep on the carpet as our Miele canister vacuum, so I feel like I will still need to use that once in a while.One of the things that I do like about this, is that our dogs do not react to it as strongly as our upright stick vacuum that I normally use downstairs. I do need to keep them out of the way or in their crate so that they don’t chase after it. It is a lot quieter than our stick vacuum, which is nice.